SHIPPING AND RETURNS
Shipping Policy
All in-stock items typically ship within 24-48 hours from time of order placement. This does not include holidays, or weekends.
If you place an order that contains both custom and in-stock items, your order will ship complete at the time of the fulfillment of any custom items. If you need your 'in-stock items to ship immediately, we can accommodate an order split for an additional shipping fee.
Custom orders require more processing time and are dependent upon order volume at time of placement, and complexity of the order.
For any questions regarding order status, please feel free to email us at: support@thekingdomway.shop. Thank you!
Return & Exchange Policy
We are committed to delivering quality products and services to our valued customers! Please reach out to us immediately with any issues or concerns regarding your shipment by emailing support@thekingdomway.shop.
DAMAGE: It is the responsibility of the recipient to inspect and report any order damage within 3 days of order receipt so a claim may be filed. Please email any order issues, along with photos, immediately to support@thekingdomway.shop.
Each issue will be handled on a case by case basis.
IMPORTANT: Custom orders are NOT eligible for return and cannot be refunded or reshipped; please order responsibly.